26. A
“
franchisee
”
is an ______.(
)
A. agent
B. advertiser
C. employer
D. employee
27. According to the passage, many franchisees are equipped with the latest sales automation tools and they can do all the following things EXCEPT ______.(
)
A. to develop individualized multimedia presentations
B. to develop customized market offerings
C. to develop customized market contracts
D. to develop their personal competence
28. Most customers like to meet sales people ______.(
)
A. in their office
B. on their computer screen
C. in their department
D. in their own home
29. According to the passage, which of the following is TRUE?(
)
A. Sales people and their customers cannot see each other on their computer screens.
B. Sales people are involved in a lot of traveling.
C. Sales people are traveling less nowadays.
D. Airplanes are becoming smaller and smaller.
30. Which of the following features is NOT included in the characteristics of the most effective sales people?(
)
A. Well-informed.
B. Trustworthy.
C. Likeable.
D. With good hearing.
